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Emotional Labour and TQM: A Labour Process Analysis

Steve Taylor

    Research output: Contribution to conference › Paper › peer-review

    Original languageEnglish
    Publication statusPublished - Mar 1996
    EventFourteenth Annual International Labour Process Conference - Birmingham
    Duration: 1 Mar 1996 → …

    Conference

    ConferenceFourteenth Annual International Labour Process Conference
    Period1/03/96 → …

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