Empowerment: HR strategies for service excellence

David Collins

doi:10.1108/er.2002.24.2.232.2

Empowerment: HR strategies for service excellence

^*Corresponding author for this work

Research output: Contribution to journal › Review article › peer-review

Original language	English
Pages (from-to)	232-235
Number of pages	4
Journal	Employee Relations
Volume	24
Issue number	2
DOIs	https://doi.org/10.1108/er.2002.24.2.232.2
Publication status	Published - 1 Apr 2002
Externally published	Yes

Keywords

Empowerment
Hospitality management
Surveys

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10.1108/er.2002.24.2.232.2

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pages = "232--235",

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number = "2",

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AU - Collins, David

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JO - Employee Relations

JF - Employee Relations

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Empowerment: HR strategies for service excellence

Keywords

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