"Empowerment" or "Degradation"? Total Quality Management and the Service Sector in the Northern Region

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - Sept 1995
EventThe British Association Annual Festival of Science - Newcastle upon Tyne
Duration: 1 Sept 1995 → …

Conference

ConferenceThe British Association Annual Festival of Science
Period1/09/95 → …

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