Enabling empathy in health and care: Design methods and challenges

Anja Thieme, John Vines, Jayne Wallace, Rachel Clarke, Petr Slovak, John McCarthy, Michael Massimi, Andrea Grimes Parker

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

22 Citations (Scopus)

Abstract

The role of empathy has come to prominence in HCI as the community increasingly engages with issues in medical, health and emotionally charged contexts. In such settings empathizing with others is crucial in understanding the experience of living with specific conditions, or in being sensitive to the concerns and emotions of potentially vulnerable participants. Researchers in these areas become implicated in designing new tools and technologies that support empathic relations. This workshop therefore aims to build an interdisciplinary community of researchers, designers and practitioners to share and discuss their work and the challenges they encountered when establishing empathic relationships within health or care contexts. We will work towards developing a richer conceptual and practical understanding of empathic engagement and design methods in this context to support and shape an agenda for future research.

Original languageEnglish
Title of host publicationCHI EA 2014
Subtitle of host publicationOne of a ChiNd - Extended Abstracts, 32nd Annual ACM Conference on Human Factors in Computing Systems
PublisherACM
Pages139-142
Number of pages4
ISBN (Print)9781450324748
DOIs
Publication statusPublished - 26 Apr 2014
EventSIGCHI Conference on Human Factors in Computing Systems - Metro Toronto Convention Centre, Toronto, Canada
Duration: 26 Apr 20141 May 2014
http://chi2014.acm.org/

Conference

ConferenceSIGCHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI '14
Country/TerritoryCanada
CityToronto
Period26/04/141/05/14
Internet address

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