Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change

Matthias Baldauf; Peter Fröhlich; Virpi Roto; Philippe Palanque; Siân Lindley; Jon Rogers; Wendy Ju; Manfred Tscheligi

doi:10.1145/3491101.3503735

Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change

Matthias Baldauf, Peter Fröhlich, Virpi Roto, Philippe Palanque, Siân Lindley, Jon Rogers, Wendy Ju, Manfred Tscheligi

Design

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Automation has been permeating our everyday lives in various facets. Given both the ubiquity and, in many cases, the indispensability of ubiquitous automated systems, creating engaging experiences with them becomes increasingly relevant. This workshop provides a platform for researchers and practitioners working on (semi-)automated systems and their user experience and allows for cross-discipline networking and knowledge transfer. In a keynote talk, paper presentations, discussions, and hands-on sessions, the participants will explore and discuss user engagement with automation for operation, appropriation, and change. The results of the workshop are a set of research ideas and drafts of joint research projects to drive further automation experience research in a collaborative interdisciplinary manner.

Original language	English
Title of host publication	CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
Editors	Simone Barbosa, Cliff Lampe, Caroline Appert, David A. Shamma
Place of Publication	New York, US
Publisher	ACM
Pages	1-6
Number of pages	6
ISBN (Electronic)	9781450391566
DOIs	https://doi.org/10.1145/3491101.3503735
Publication status	Published - 27 Apr 2022
Event	2022 CHI Conference on Human Factors in Computing Systems, CHI 2022 - Virtual, Online, United States Duration: 30 Apr 2022 → 5 May 2022

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Publisher	ACM

Conference

Conference	2022 CHI Conference on Human Factors in Computing Systems, CHI 2022
Country/Territory	United States
City	Virtual, Online
Period	30/04/22 → 5/05/22

Access to Document

10.1145/3491101.3503735

Cite this

Baldauf, M., Fröhlich, P., Roto, V., Palanque, P., Lindley, S., Rogers, J., Ju, W., & Tscheligi, M. (2022). Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change. In S. Barbosa, C. Lampe, C. Appert, & D. A. Shamma (Eds.), CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems (pp. 1-6). [73] (Conference on Human Factors in Computing Systems - Proceedings). ACM. https://doi.org/10.1145/3491101.3503735

Baldauf, Matthias ; Fröhlich, Peter ; Roto, Virpi ; Palanque, Philippe ; Lindley, Siân ; Rogers, Jon ; Ju, Wendy ; Tscheligi, Manfred. / Engaging with Automation : Understanding and Designing for Operation, Appropriation, and Behaviour Change. CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. editor / Simone Barbosa ; Cliff Lampe ; Caroline Appert ; David A. Shamma. New York, US : ACM, 2022. pp. 1-6 (Conference on Human Factors in Computing Systems - Proceedings).

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title = "Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change",

abstract = "Automation has been permeating our everyday lives in various facets. Given both the ubiquity and, in many cases, the indispensability of ubiquitous automated systems, creating engaging experiences with them becomes increasingly relevant. This workshop provides a platform for researchers and practitioners working on (semi-)automated systems and their user experience and allows for cross-discipline networking and knowledge transfer. In a keynote talk, paper presentations, discussions, and hands-on sessions, the participants will explore and discuss user engagement with automation for operation, appropriation, and change. The results of the workshop are a set of research ideas and drafts of joint research projects to drive further automation experience research in a collaborative interdisciplinary manner.",

keywords = "Automation, appropriation, engagement, user experience",

author = "Matthias Baldauf and Peter Fr{\"o}hlich and Virpi Roto and Philippe Palanque and Si{\^a}n Lindley and Jon Rogers and Wendy Ju and Manfred Tscheligi",

note = "Funding Information: This work is in part supported by the projects AWARD (EU Horizon 2020, 101006817), VA-PEPR (SNF Sinergia, CRSII5_189955), Sea4Value (Business Finland, 81/31/2020), and Cultural Diferences in Driving Interaction (National Science Foundation, 2107111).; 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022 ; Conference date: 30-04-2022 Through 05-05-2022",

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day = "27",

doi = "10.1145/3491101.3503735",

language = "English",

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Baldauf, M, Fröhlich, P, Roto, V, Palanque, P, Lindley, S, Rogers, J, Ju, W & Tscheligi, M 2022, Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change. in S Barbosa, C Lampe, C Appert & DA Shamma (eds), CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems., 73, Conference on Human Factors in Computing Systems - Proceedings, ACM, New York, US, pp. 1-6, 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022, Virtual, Online, United States, 30/04/22. https://doi.org/10.1145/3491101.3503735

Engaging with Automation : Understanding and Designing for Operation, Appropriation, and Behaviour Change. / Baldauf, Matthias; Fröhlich, Peter; Roto, Virpi; Palanque, Philippe; Lindley, Siân; Rogers, Jon; Ju, Wendy; Tscheligi, Manfred.

CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. ed. / Simone Barbosa; Cliff Lampe; Caroline Appert; David A. Shamma. New York, US : ACM, 2022. p. 1-6 73 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Engaging with Automation

T2 - 2022 CHI Conference on Human Factors in Computing Systems, CHI 2022

AU - Baldauf, Matthias

AU - Fröhlich, Peter

AU - Roto, Virpi

AU - Palanque, Philippe

AU - Lindley, Siân

AU - Rogers, Jon

AU - Ju, Wendy

AU - Tscheligi, Manfred

N1 - Funding Information: This work is in part supported by the projects AWARD (EU Horizon 2020, 101006817), VA-PEPR (SNF Sinergia, CRSII5_189955), Sea4Value (Business Finland, 81/31/2020), and Cultural Diferences in Driving Interaction (National Science Foundation, 2107111).

PY - 2022/4/27

Y1 - 2022/4/27

N2 - Automation has been permeating our everyday lives in various facets. Given both the ubiquity and, in many cases, the indispensability of ubiquitous automated systems, creating engaging experiences with them becomes increasingly relevant. This workshop provides a platform for researchers and practitioners working on (semi-)automated systems and their user experience and allows for cross-discipline networking and knowledge transfer. In a keynote talk, paper presentations, discussions, and hands-on sessions, the participants will explore and discuss user engagement with automation for operation, appropriation, and change. The results of the workshop are a set of research ideas and drafts of joint research projects to drive further automation experience research in a collaborative interdisciplinary manner.

AB - Automation has been permeating our everyday lives in various facets. Given both the ubiquity and, in many cases, the indispensability of ubiquitous automated systems, creating engaging experiences with them becomes increasingly relevant. This workshop provides a platform for researchers and practitioners working on (semi-)automated systems and their user experience and allows for cross-discipline networking and knowledge transfer. In a keynote talk, paper presentations, discussions, and hands-on sessions, the participants will explore and discuss user engagement with automation for operation, appropriation, and change. The results of the workshop are a set of research ideas and drafts of joint research projects to drive further automation experience research in a collaborative interdisciplinary manner.

KW - Automation

KW - appropriation

KW - engagement

KW - user experience

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DO - 10.1145/3491101.3503735

M3 - Conference contribution

T3 - Conference on Human Factors in Computing Systems - Proceedings

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EP - 6

BT - CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems

A2 - Barbosa, Simone

A2 - Lampe, Cliff

A2 - Appert, Caroline

A2 - Shamma, David A.

PB - ACM

CY - New York, US

Y2 - 30 April 2022 through 5 May 2022

ER -

Baldauf M, Fröhlich P, Roto V, Palanque P, Lindley S, Rogers J et al. Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change. In Barbosa S, Lampe C, Appert C, Shamma DA, editors, CHI EA '22 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. New York, US: ACM. 2022. p. 1-6. 73. (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/3491101.3503735

Engaging with Automation: Understanding and Designing for Operation, Appropriation, and Behaviour Change

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