Enhancing ICT skills: the how, who and when - illustrations from the JUBILEE project

This article reports on findings from the first cycle of the three year JUBILEE (JISC User Behaviour in Information-seeking: Longitudinal Evaluation of EIS) project, being undertaken at the Information Management Research Institute at the University of Northumbria, in respect of the degree to which students and academics in Higher Education lack the necessary skills to take full advantage of EIS. The skills are examined in subsets: IT literacy skills; information searching skills; evaluative & critical skills; and information handling skills. In addition there is discussion on how best to upskill students and at what point in their academic careers. Another debate, common at several JUBILEE case study sites, focuses on whether such upskilling is better delivered by academics or LIS personnel.