ERP Performance Triangle: Exploring the interplay between Benefits Realisation Management, Project Governance, and Project Success

Mostafa Mohamad, Abdullah Sultan Abdullah

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The current study aim to explore the trio interplay ERP's Benefits realisation, project governance, and project success in Oil corporations in Gulf. Using a set of 12 qualitative semi-structured interviews, an interpretative study has addressed senior management's perspective in the Kuwait Petroleum Corporation. At the corporate level, our findings show that managing ERP project benefits enhances corporate strategic goals and overall success. At the project level, we have revealed a relationship between benefits realisation, decisions making, bottom-up governance between project managers and project members.
Original languageEnglish
Title of host publicationProceedings of the British Academy of Management
Subtitle of host publicationDriving Productivity in Uncertain and Challenging Times
Place of PublicationLondon
PublisherBritish Academy of Management
Number of pages20
ISBN (Print)9780995641310
Publication statusPublished - 5 Sept 2018
Externally publishedYes

Keywords

  • ERP business value
  • Benefits management
  • Benefits Realisation
  • Gulf Region
  • change management

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