Evidence based design of heuristics for computer assisted assessment

Gavin Sim, Janet C. Read, Gilbert Cockton

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    10 Citations (Scopus)


    The use of heuristics for the evaluation of interfaces is a well studied area. Currently there appear to be two main research areas in relation to heuristics: the analysis of methods to improve the effectiveness of heuristic evaluations; and the development of new heuristic sets for novel and specialised domains. This paper proposes an evidence based design approach to the development of domain specific heuristics and shows how this method was applied within the context of computer assisted assessment. A corpus of usability problems was created through a series of student surveys, heuristic evaluations, and a review of the literature. This corpus was then used to synthesise a set of domain specific heuristics for evaluating CAA applications. The paper describes the process, and presents a new set of heuristics for evaluating CAA applications.
    Original languageEnglish
    Title of host publicationHuman-Computer Interaction – INTERACT 2009: Proceedings of the 12th IFIP TC 13 International Conference, Part I
    EditorsTom Gross, Jan Gulliksen, Paula Kotzé, Lars Oestreicher, Philippe Palanque, Raquel Oliveira Prates, Marco Winckler
    Place of PublicationLondon
    ISBN (Print)9783642036545
    Publication statusPublished - 2009
    Event12th IFIP TC 13 International Conference - Uppsala
    Duration: 1 Jan 2009 → …

    Publication series

    NameLecture notes in computer science
    ISSN (Electronic)0302-9743


    Conference12th IFIP TC 13 International Conference
    Period1/01/09 → …


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