Abstract
Non-profits such as voluntary and community-based (VC) organisations are facing increasing pressures to engage in data work to sustain themselves. They face challenges with practices, information systems and tools associated with capturing data for supporting service provision. Most recently, researchers working with VC organisations have turned to Feminist and Care discourses to envision alternatives to current socio-technical systems whereby their values and purposes do not match with those of non-profits, consequently pulling the latter away from their socially driven mission. We report on a longitudinal, collaborative study with a UK-based mental health peer support organisation that created innovative tools as a means of navigating current pressures to practice data work for the quantification of mental health service provision. We present findings from interviews conducted with our community partner and share how recovery work has informed careful data practices, offering recommendations for supporting data work in
mental health recovery.
mental health recovery.
Original language | English |
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Title of host publication | CHI Conference on Human Factors in Computing Systems (CHI '25) |
Place of Publication | New York, United States |
Publisher | ACM |
Number of pages | 17 |
ISBN (Print) | 9798400713941 |
DOIs | |
Publication status | Accepted/In press - 16 Jan 2025 |
Event | CHI '25: Conference on Human Factors in Computing Systems - Yokohama, Japan Duration: 26 Apr 2025 → 1 May 2025 http://chi2025.acm.org/ |
Conference
Conference | CHI '25: Conference on Human Factors in Computing Systems |
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Country/Territory | Japan |
City | Yokohama |
Period | 26/04/25 → 1/05/25 |
Internet address |
Keywords
- data
- data work
- voluntary organisation
- mental health
- community
- care
- HCI
- recovery