@inbook{c44b669f1145412b8a75eefb209f135f,
title = "Exploring Query Patterns in Email Search",
abstract = "Despite Email being the most popular communication medium currently in use and that people have been shown to regularly re-use messages, very little is known about how people actually search within email clients. In this paper we present a detailed analysis of email search behaviour obtained from a study of 47 users. We uncover a number of behavioral patterns that contrast with those previously observed in web search. From our findings, we describe ways in which email search could be improved and conclude with a short discussion of possible future work.",
author = "Morgan Harvey and David Elsweiler",
year = "2012",
doi = "10.1007/978-3-642-28997-2_3",
language = "English",
isbn = "978-3-642-28996-5",
series = "Lecture Notes in Computer Science",
publisher = "Springer",
pages = "25--36",
booktitle = "Advances in Information Retrieval",
address = "Germany",
note = "Advances in Information Retrieval - 34th European Conference on {IR} Research, {ECIR} 2012, Barcelona, Spain, April 1-5, 2012. Proceedings ; Conference date: 01-01-2012",
}