Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library

Biddy Casselden; Lisa Dawson

doi:10.1332/204080519X15644580994033

Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library

Biddy Casselden, Lisa Dawson

Computer and Information Sciences Department

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

56 Downloads (Pure)

Abstract

This practice paper reports on qualitative research examining ‘digital champion’ volunteers at Newcastle City Library, focusing on their motivations for volunteering and the feelings of social and digital belonging they experience. The research identified four categories of motivators that resulted in successful volunteering, relating to individual, people, employment and environmental factors. Suggestions for tackling challenges are identified, in addition to key recommendations for successful value-added volunteer use.

Original language	English
Pages (from-to)	371-385
Number of pages	15
Journal	Voluntary Sector Review
Volume	10
Issue number	3
Early online date	16 Sept 2019
DOIs	https://doi.org/10.1332/204080519X15644580994033
Publication status	Published - 1 Nov 2019

Keywords

Digital inclusion
Public libraries
Social inclusion
Volunteer management

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1332/204080519X15644580994033

Casselden, Dawson - Feeling connected PREPRINTSubmitted manuscript, 228 KB
Casselden, Dawson - Feeling connected AAMAccepted author manuscript, 223 KB

Cite this

@article{6db4139b870a4781b890b2be79b12044,

title = "Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library",

abstract = "This practice paper reports on qualitative research examining {\textquoteleft}digital champion{\textquoteright} volunteers at Newcastle City Library, focusing on their motivations for volunteering and the feelings of social and digital belonging they experience. The research identified four categories of motivators that resulted in successful volunteering, relating to individual, people, employment and environmental factors. Suggestions for tackling challenges are identified, in addition to key recommendations for successful value-added volunteer use.",

keywords = "Digital inclusion, Public libraries, Social inclusion, Volunteer management",

author = "Biddy Casselden and Lisa Dawson",

note = "This is a post-peer-review, pre-copy edited version of an article published in Voluntary Sector Review. The definitive publisher-authenticated version is available online at: https://doi.org/10.1332/204080519X15644580994033",

year = "2019",

month = nov,

day = "1",

doi = "10.1332/204080519X15644580994033",

language = "English",

volume = "10",

pages = "371--385",

journal = "Voluntary Sector Review",

issn = "2040-8056",

publisher = "Policy Press",

number = "3",

}

TY - JOUR

T1 - Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library

AU - Casselden, Biddy

AU - Dawson, Lisa

N1 - This is a post-peer-review, pre-copy edited version of an article published in Voluntary Sector Review. The definitive publisher-authenticated version is available online at: https://doi.org/10.1332/204080519X15644580994033

PY - 2019/11/1

Y1 - 2019/11/1

N2 - This practice paper reports on qualitative research examining ‘digital champion’ volunteers at Newcastle City Library, focusing on their motivations for volunteering and the feelings of social and digital belonging they experience. The research identified four categories of motivators that resulted in successful volunteering, relating to individual, people, employment and environmental factors. Suggestions for tackling challenges are identified, in addition to key recommendations for successful value-added volunteer use.

AB - This practice paper reports on qualitative research examining ‘digital champion’ volunteers at Newcastle City Library, focusing on their motivations for volunteering and the feelings of social and digital belonging they experience. The research identified four categories of motivators that resulted in successful volunteering, relating to individual, people, employment and environmental factors. Suggestions for tackling challenges are identified, in addition to key recommendations for successful value-added volunteer use.

KW - Digital inclusion

KW - Public libraries

KW - Social inclusion

KW - Volunteer management

U2 - 10.1332/204080519X15644580994033

DO - 10.1332/204080519X15644580994033

M3 - Article

SN - 2040-8056

VL - 10

SP - 371

EP - 385

JO - Voluntary Sector Review

JF - Voluntary Sector Review

IS - 3

ER -

Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library

Abstract

Keywords

UN SDGs

Access to Document

Fingerprint

Cite this