Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library

Biddy Casselden, Lisa Dawson

Research output: Contribution to journalArticlepeer-review

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Abstract

This practice paper reports on qualitative research examining ‘digital champion’ volunteers at Newcastle City Library, focusing on their motivations for volunteering and the feelings of social and digital belonging they experience. The research identified four categories of motivators that resulted in successful volunteering, relating to individual, people, employment and environmental factors. Suggestions for tackling challenges are identified, in addition to key recommendations for successful value-added volunteer use.
Original languageEnglish
Pages (from-to)371-385
Number of pages15
JournalVoluntary Sector Review
Volume10
Issue number3
Early online date16 Sep 2019
DOIs
Publication statusPublished - 1 Nov 2019

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