From phones to football: The changing strategic focus of BT

Jason Whalley, Peter Curwen

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)
63 Downloads (Pure)


For over a decade BT has been investing significant sums to shift its focus away from the provision of voice telephony towards the Internet. This shift is epitomised by the widespread availability of broadband and the company’s purchase of the rights to broadcast English Premier League football games. This paper argues that its dominance in the voice telephony market funded its initial expansion into these new markets, and that broadband and sports content are mutually supportive lines of business. The paper also highlights the significant contribution that Openreach makes to the overall profitability of BT, and the challenges that exist as a result.
Original languageEnglish
Pages (from-to)798-809
JournalTelematics and Informatics
Issue number5
Early online date21 Mar 2017
Publication statusE-pub ahead of print - 21 Mar 2017


Dive into the research topics of 'From phones to football: The changing strategic focus of BT'. Together they form a unique fingerprint.

Cite this