Funding Service Design: growing Service Design practice through a grants programme

Laura Warwick, Paola Pierri, Claire Bradnam, Emma Field

    Research output: Contribution to conferencePaperpeer-review

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    Abstract

    This paper presents the findings from a case study of a grants programme aimed at growing service design practice within a mental health network. The case study employed a ‘grants plus’ model, offering both money and coaching support, to promote the use of service design and build ‘communities of practice’ around this common approach within the organisation. The authors reflect on the findings from two grants programmes and share the advantages and challenges of building a design community through a funded model. This offers learning for those trying to scale Service Design practice across organisations or communities, as well as anyone trying to encourage the use of the process with other teams or organisations where there is a perceived power imbalance.
    Original languageEnglish
    Publication statusPublished - Jun 2018
    EventServDes.2018 - Service Design and Service Innovation conference 2018: Proof of Concept - Politecnico Milano, Milan, Italy
    Duration: 18 Jun 201820 Jun 2018
    Conference number: 6th

    Conference

    ConferenceServDes.2018 - Service Design and Service Innovation conference 2018
    Abbreviated titleServDes.2018
    Country/TerritoryItaly
    CityMilan
    Period18/06/1820/06/18

    Keywords

    • service design
    • voluntary sector
    • scaling
    • grants plus

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