Generic Digital Twin Platform Framework for Advanced Service Innovation

Xiaojing Niu*, Shengfeng Qin, Yujia Zhu, Meili Wang, Liling Chen, Jianjie Chu, Dengkai Chen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Digital twin (DT) is being widely exploited by Small and Medium Enterprises (SMEs) for transforming their sole product-centered business models to service-centered ones, but there is a lack of research on what a generic DT platform should look like to support integral product-service system through-life value creations and benefit customers and all other stakeholders along the product lifecycle. To address this research gap, this paper first describes the proposed generic DT platform framework development methods. Then it illustrates the key components, interactions among stakeholders, and the concepts of the generic DT platform. Finally, it discusses platform realization and implementation techniques. The framework has been qualitatively evaluated through two industrial case studies to simulate the digitally enhanced advanced 'lighting/heating as a service' scenarios and business applications. It is found that our DT platform can be tailor-made to support all value-creation services from product design research, to product design, manufacturing, and after-sale services along the product lifecycle.

Original languageEnglish
Title of host publication2023 9th International Conference on Virtual Reality, ICVR 2023
Place of PublicationPiscataway, NJ
PublisherInstitute of Electrical and Electronics Engineers Inc.
Number of pages5
ISBN (Electronic)9798350345810
Publication statusPublished - 14 May 2023
Event9th International Conference on Virtual Reality, ICVR 2023 - Xianyang, China
Duration: 12 May 202314 May 2023

Publication series

Name2023 9th International Conference on Virtual Reality, ICVR 2023


Conference9th International Conference on Virtual Reality, ICVR 2023

Cite this