Abstract
Customization empowers users to tailor user interfaces to their needs. Although beneficial, its adoption is limited by the required effort, skills, and creativity. Following the success of open software repositories, we present a novel community-based customization system where users can: 1) customize UIs for the self and others - using a customization toolkit; 2) use and further adapt public customization templates - found in an online repository; or 3) request customization assistance. We explored this concept in the context of Web technologies by developing GitUI. GitUI was iteratively developed and evaluated over two deployment phases. In a two-phase study (n=9), experts and non-experts 1) used, for two weeks, the customization toolkit; and 2) explored the repository. Results suggest that community-based customization is feasible. People are motivated to customize for others and enjoy the convenience of public templates. We present challenges and opportunities for future research seeking to democratize customization.
Original language | English |
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Title of host publication | CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems |
Editors | Albrecht Schmidt, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters |
Place of Publication | New York, NY |
Publisher | ACM |
Pages | 1-6 |
Number of pages | 6 |
ISBN (Electronic) | 9781450394222 |
DOIs | |
Publication status | Published - 19 Apr 2023 |
Event | 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany Duration: 23 Apr 2023 → 28 Apr 2023 |
Conference
Conference | 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 |
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Country/Territory | Germany |
City | Hamburg |
Period | 23/04/23 → 28/04/23 |
Keywords
- Agency
- Customization
- Democratization
- End-user
- Personalization