Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh

Manika Saha; Stephen Lindsay; Jessica L. Watterson; Tom Bartindale; Delvin Varghese; Mallika Saha; Gillian C. Oliver; Syed Ishtiaque Ahmed; Patrick Olivier

doi:10.1145/3613904.3642532

Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh

Manika Saha, Stephen Lindsay, Jessica L. Watterson, Tom Bartindale, Delvin Varghese, Mallika Saha, Gillian C. Oliver, Syed Ishtiaque Ahmed, Patrick Olivier

Computer Information Sciences Department

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Abstract

Although listening to community voice is a core value in HCI4D, we have limited methods to capture the community voice of marginalized groups within disadvantaged communities. Working with NGOs and 24 marginalized women farmers in Bangladesh, we promoted psychological safety and empowerment through our configuration of the process. Our stakeholders decided to record and produce a radio-style audio recording that presented their counter-collective narratives for development projects. We reflect on this process using the Benefits of Community Voice framework to document rich insights into community contexts, lived experiences, local knowledge, and building trust and buy-in and through interviews with three NGO workers. We discuss the fundamental need of stakeholders for a safe place to share, the value of letting stakeholders guide method selection, the significance of counter-collective narratives, the benefits of participatory audio to hear community voices for democratizing and sustaining development and design implications of our work for HCI4D.

Original language	English
Title of host publication	CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems
Editors	Florian Floyd Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson, Phoebe Toups Dugas, Irina Shklovski
Place of Publication	New York, USA
Publisher	ACM
Pages	1-17
Number of pages	17
ISBN (Electronic)	9798400703300
DOIs	https://doi.org/10.1145/3613904.3642532
Publication status	Published - 11 May 2024
Event	CHI '24: CHI Conference on Human Factors in Computing Systems - Honolulu, United States Duration: 11 May 2024 → 16 May 2024 https://dl.acm.org/doi/proceedings/10.1145/3613904

Conference

Conference	CHI '24: CHI Conference on Human Factors in Computing Systems
Abbreviated title	CHI '24
Country/Territory	United States
City	Honolulu
Period	11/05/24 → 16/05/24
Internet address	https://dl.acm.org/doi/proceedings/10.1145/3613904

Keywords

audio
sustainability
HCI for development
qualitative methods

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10.1145/3613904.3642532Licence: CC BY

3613904.3642532Final published version, 2.7 MBLicence: CC BY

Cite this

Saha, M., Lindsay, S., Watterson, J. L., Bartindale, T., Varghese, D., Saha, M., Oliver, G. C., Ahmed, S. I., & Olivier, P. (2024). Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh. In F. F. Mueller, P. Kyburz, J. R. Williamson, C. Sas, M. L. Wilson, P. T. Dugas, & I. Shklovski (Eds.), CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems (pp. 1-17). Article 395 ACM. https://doi.org/10.1145/3613904.3642532

Saha, Manika ; Lindsay, Stephen ; Watterson, Jessica L. et al. / Hearing Community Voices in HCI4D : Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh. CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems. editor / Florian Floyd Mueller ; Penny Kyburz ; Julie R. Williamson ; Corina Sas ; Max L. Wilson ; Phoebe Toups Dugas ; Irina Shklovski. New York, USA : ACM, 2024. pp. 1-17

@inproceedings{2037f4b2ad814c0ab0e52df8c043d59d,

title = "Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh",

abstract = "Although listening to community voice is a core value in HCI4D, we have limited methods to capture the community voice of marginalized groups within disadvantaged communities. Working with NGOs and 24 marginalized women farmers in Bangladesh, we promoted psychological safety and empowerment through our configuration of the process. Our stakeholders decided to record and produce a radio-style audio recording that presented their counter-collective narratives for development projects. We reflect on this process using the Benefits of Community Voice framework to document rich insights into community contexts, lived experiences, local knowledge, and building trust and buy-in and through interviews with three NGO workers. We discuss the fundamental need of stakeholders for a safe place to share, the value of letting stakeholders guide method selection, the significance of counter-collective narratives, the benefits of participatory audio to hear community voices for democratizing and sustaining development and design implications of our work for HCI4D.",

keywords = "audio, sustainability, HCI for development, qualitative methods",

author = "Manika Saha and Stephen Lindsay and Watterson, {Jessica L.} and Tom Bartindale and Delvin Varghese and Mallika Saha and Oliver, {Gillian C.} and Ahmed, {Syed Ishtiaque} and Patrick Olivier",

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doi = "10.1145/3613904.3642532",

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booktitle = "CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems",

publisher = "ACM",

address = "United States",

note = "CHI '24: CHI Conference on Human Factors in Computing Systems, CHI '24 ; Conference date: 11-05-2024 Through 16-05-2024",

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Saha, M, Lindsay, S, Watterson, JL, Bartindale, T, Varghese, D, Saha, M, Oliver, GC, Ahmed, SI & Olivier, P 2024, Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh. in FF Mueller, P Kyburz, JR Williamson, C Sas, ML Wilson, PT Dugas & I Shklovski (eds), CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems., 395, ACM, New York, USA, pp. 1-17, CHI '24: CHI Conference on Human Factors in Computing Systems, Honolulu, Hawaii, United States, 11/05/24. https://doi.org/10.1145/3613904.3642532

Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh. / Saha, Manika; Lindsay, Stephen; Watterson, Jessica L. et al.
CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems. ed. / Florian Floyd Mueller; Penny Kyburz; Julie R. Williamson; Corina Sas; Max L. Wilson; Phoebe Toups Dugas; Irina Shklovski. New York, USA: ACM, 2024. p. 1-17 395.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Saha, Manika

AU - Lindsay, Stephen

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AU - Varghese, Delvin

AU - Saha, Mallika

AU - Oliver, Gillian C.

AU - Ahmed, Syed Ishtiaque

AU - Olivier, Patrick

PY - 2024/5/11

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N2 - Although listening to community voice is a core value in HCI4D, we have limited methods to capture the community voice of marginalized groups within disadvantaged communities. Working with NGOs and 24 marginalized women farmers in Bangladesh, we promoted psychological safety and empowerment through our configuration of the process. Our stakeholders decided to record and produce a radio-style audio recording that presented their counter-collective narratives for development projects. We reflect on this process using the Benefits of Community Voice framework to document rich insights into community contexts, lived experiences, local knowledge, and building trust and buy-in and through interviews with three NGO workers. We discuss the fundamental need of stakeholders for a safe place to share, the value of letting stakeholders guide method selection, the significance of counter-collective narratives, the benefits of participatory audio to hear community voices for democratizing and sustaining development and design implications of our work for HCI4D.

AB - Although listening to community voice is a core value in HCI4D, we have limited methods to capture the community voice of marginalized groups within disadvantaged communities. Working with NGOs and 24 marginalized women farmers in Bangladesh, we promoted psychological safety and empowerment through our configuration of the process. Our stakeholders decided to record and produce a radio-style audio recording that presented their counter-collective narratives for development projects. We reflect on this process using the Benefits of Community Voice framework to document rich insights into community contexts, lived experiences, local knowledge, and building trust and buy-in and through interviews with three NGO workers. We discuss the fundamental need of stakeholders for a safe place to share, the value of letting stakeholders guide method selection, the significance of counter-collective narratives, the benefits of participatory audio to hear community voices for democratizing and sustaining development and design implications of our work for HCI4D.

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PB - ACM

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Saha M, Lindsay S, Watterson JL, Bartindale T, Varghese D, Saha M et al. Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh. In Mueller FF, Kyburz P, Williamson JR, Sas C, Wilson ML, Dugas PT, Shklovski I, editors, CHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems. New York, USA: ACM. 2024. p. 1-17. 395 doi: 10.1145/3613904.3642532

Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh

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Conference

Keywords

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