Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh

Manika Saha, Stephen Lindsay, Jessica L. Watterson, Tom Bartindale, Delvin Varghese, Mallika Saha, Gillian C. Oliver, Syed Ishtiaque Ahmed, Patrick Olivier

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Abstract

Although listening to community voice is a core value in HCI4D, we have limited methods to capture the community voice of marginalized groups within disadvantaged communities. Working with NGOs and 24 marginalized women farmers in Bangladesh, we promoted psychological safety and empowerment through our configuration of the process. Our stakeholders decided to record and produce a radio-style audio recording that presented their counter-collective narratives for development projects. We reflect on this process using the Benefits of Community Voice framework to document rich insights into community contexts, lived experiences, local knowledge, and building trust and buy-in and through interviews with three NGO workers. We discuss the fundamental need of stakeholders for a safe place to share, the value of letting stakeholders guide method selection, the significance of counter-collective narratives, the benefits of participatory audio to hear community voices for democratizing and sustaining development and design implications of our work for HCI4D.
Original languageEnglish
Title of host publicationCHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems
EditorsFlorian Floyd Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson, Phoebe Toups Dugas, Irina Shklovski
Place of PublicationNew York, USA
PublisherACM
Pages1-17
Number of pages17
ISBN (Electronic)9798400703300
DOIs
Publication statusPublished - 11 May 2024
EventCHI '24: CHI Conference on Human Factors in Computing Systems - Honolulu, United States
Duration: 11 May 202416 May 2024
https://dl.acm.org/doi/proceedings/10.1145/3613904

Conference

ConferenceCHI '24: CHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI '24
Country/TerritoryUnited States
CityHonolulu
Period11/05/2416/05/24
Internet address

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