@inbook{365b5c1a98444334aaeaabc62a7bb6d1,
title = "Heterogeneity of frequent flyer programme membership: the China experience",
author = "Zhibin Lin",
year = "2011",
month = jul,
language = "English",
isbn = "978-0956112234",
editor = "Anthony Patterson and S. Oakes and Ahmad Daryanto and Peter Hampsons",
booktitle = "Proceedings of the Academy of Marketing Conference 2011: Marketing Field Forever",
publisher = "Academy of Marketing",
address = "United Kingdom",
note = "Academy of Marketing Conference 2011 ; Conference date: 01-07-2011",
}