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How Industry 4.0, artificial intelligence and augmented reality can boost Digital Lean Six Sigma

Juliano Endrigo Sordan*, Roy Andersson, Jiju Antony, Marcio Lopes Pimenta, Pedro Carlos Oprime

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    27 Citations (Scopus)

    Abstract

    The impact of Industry 4.0 (I4.0) and its enabling technologies in the Lean Six Sigma (LSS) approach have been widely discussed by practitioners and researchers in the last decade. However, current literature still lacks consistent knowledge about the joint application of I4.0, Artificial Intelligence (AI) and Augmented Reality (AR) in the context of LSS practices. It is expected that the symbiosis between these technologies and methods can generate new applications in the field of operational excellence. This study provides a theoretical landscape of how I4.0, AI and AR can boost digital LSS. A Systematic Literature Review (SLR) was conducted using articles published from 2011 to 2022 in the Web of Science and Scopus databases. In addition to the quantitative analysis performed with 313 selected articles, a thematic analysis covering 31 empirical works provides examples regarding how I4.0, AI and AR technologies can singularly support LSS practices. The SLR exposed trends on the research topics, the main thematic areas, and empirical evidence regarding how I4.0, AI and AR technologies have supported LSS practices. This study can help practitioners identifying new applications of I4.0 technologies and AI algorithms in order to expand the traditional toolbox and methods used in LSS.
    Original languageEnglish
    Pages (from-to)1542-1566
    Number of pages25
    JournalTotal Quality Management and Business Excellence
    Volume35
    Issue number13
    Early online date11 Jul 2024
    DOIs
    Publication statusPublished - 2 Oct 2024

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 9 - Industry, Innovation, and Infrastructure
      SDG 9 Industry, Innovation, and Infrastructure

    Keywords

    • Lean Six Sigma
    • Digital Lean Six Sigma
    • Industry 4.0
    • artificial intelligence
    • machine learning
    • augmented reality

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