Implementing Evidence-Based Design to Improve Adherence in Self- Administered Treatment Technology

Stuart English, Rafiq Elmansy

Research output: Contribution to conferencePaperpeer-review


A low level of treatment adherence is one of the challenges facing the UK's healthcare system. An estimated 30% and 50% of patients with chronic diseases fail to adhere to prescribed medical interventions.While medical technology provides an opportunity to overcome existing challenges, poor adherence blurs this opportunity by reducing the intervention's positive impact. The spread of the Covid pandemic dramatically increased the healthcare system's pressure and turned a red alert to address the low adherence problem.Various studies have investigated the underlying factors behind low adherence. However, two main gaps were identified: 1) a lack of adherence frameworks that considered self-administered treatment technology, and 2) alack of a practical mechanism to help companies consider adherence factors during the design and development of the technology.This paper introduces the development of an Adherence Framework for self-administered treatment technology and a design-focused adherence canvas used as a practical resource for companies to consider during the design process. Adherence factor data from literature and case studies were triangulated to an eDelphi study used to develop the adherence framework. The presented adherence canvas and AdherenceFramework allow companies to consider adherence during the design of self-administered treatment technology.
Original languageEnglish
Number of pages36
Publication statusPublished - 17 Sep 2022
Event23rd DMI: Academic Design Management Conference : Design Management as a Strategic Asset - OCAD University, Toronto, Canada
Duration: 3 Aug 20224 Aug 2022


Conference23rd DMI: Academic Design Management Conference
Abbreviated titleADMC 2022
Internet address

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