In a new land: Mobile phones, amplified pressures and reduced capabilities

Lizzie Coles-Kemp; Rikke Bjerg Jensen; Reem Talhouk

doi:10.1145/3173574.3174158

In a new land: Mobile phones, amplified pressures and reduced capabilities

Lizzie Coles-Kemp, Rikke Bjerg Jensen, Reem Talhouk

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

45 Citations (Scopus)

27 Downloads (Pure)

Abstract

Framed within the theoretical lens of positive and negative security, this paper presents a study of newcomers to Sweden and the roles of mobile phones in the establishment of a new life. Using creative engagement methods through a series of workshops, two researchers engaged 70 adult participants enrolled into further education colleges in Sweden. Group narratives about mobile phone use were captured in creative outputs, researcher observations and notes and were analysed using thematic analysis. Key findings show that the mobile phone offers security for individuals and a safe space for newcomers to establish a new life in a new land as well as capitalising on other spaces of safety, such as maintaining old ties. This usage produces a series of threats and vulnerabilities beyond traditional technological security thinking related to mobile phone use. The paper concludes with recommendations for policies and support strategies for those working with newcomers.

Original language	English
Title of host publication	CHI '18
Subtitle of host publication	Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Editors	Regan Mandryk
Place of Publication	New York
Publisher	ACM
Pages	1-13
Number of pages	13
ISBN (Electronic)	9781450356206
DOIs	https://doi.org/10.1145/3173574.3174158
Publication status	Published - 21 Apr 2018
Externally published	Yes
Event	2018 ACM Conference on Human Factors in Computing Systems - Palais des Congrès de Montréal, Montréal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 https://chi2018.acm.org/

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	2018-April

Conference

Conference	2018 ACM Conference on Human Factors in Computing Systems
Abbreviated title	CHI 2018
Country/Territory	Canada
City	Montréal
Period	21/04/18 → 26/04/18
Internet address	https://chi2018.acm.org/

Keywords

Freedoms
Mobile phone
Newcomers
Refugees
Security

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3173574.3174158

Freedoms_chi_final_5Jan2018Accepted author manuscript, 771 KBLicence: CC BY-NC-ND

Cite this

Coles-Kemp, L., Jensen, R. B., & Talhouk, R. (2018). In a new land: Mobile phones, amplified pressures and reduced capabilities. In R. Mandryk (Ed.), CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (pp. 1-13). Article 584 (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2018-April). ACM. https://doi.org/10.1145/3173574.3174158

@inproceedings{f56d89458b23475a835546ea3940b86c,

title = "In a new land: Mobile phones, amplified pressures and reduced capabilities",

abstract = "Framed within the theoretical lens of positive and negative security, this paper presents a study of newcomers to Sweden and the roles of mobile phones in the establishment of a new life. Using creative engagement methods through a series of workshops, two researchers engaged 70 adult participants enrolled into further education colleges in Sweden. Group narratives about mobile phone use were captured in creative outputs, researcher observations and notes and were analysed using thematic analysis. Key findings show that the mobile phone offers security for individuals and a safe space for newcomers to establish a new life in a new land as well as capitalising on other spaces of safety, such as maintaining old ties. This usage produces a series of threats and vulnerabilities beyond traditional technological security thinking related to mobile phone use. The paper concludes with recommendations for policies and support strategies for those working with newcomers.",

keywords = "Freedoms, Mobile phone, Newcomers, Refugees, Security",

author = "Lizzie Coles-Kemp and Jensen, {Rikke Bjerg} and Reem Talhouk",

year = "2018",

month = apr,

day = "21",

doi = "10.1145/3173574.3174158",

language = "English",

series = "Conference on Human Factors in Computing Systems - Proceedings",

publisher = "ACM",

pages = "1--13",

editor = "Regan Mandryk",

booktitle = "CHI '18",

address = "United States",

note = "2018 ACM Conference on Human Factors in Computing Systems, CHI 2018 ; Conference date: 21-04-2018 Through 26-04-2018",

url = "https://chi2018.acm.org/",

}

Coles-Kemp, L, Jensen, RB & Talhouk, R 2018, In a new land: Mobile phones, amplified pressures and reduced capabilities. in R Mandryk (ed.), CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., 584, Conference on Human Factors in Computing Systems - Proceedings, vol. 2018-April, ACM, New York, pp. 1-13, 2018 ACM Conference on Human Factors in Computing Systems, Montréal, Canada, 21/04/18. https://doi.org/10.1145/3173574.3174158

In a new land: Mobile phones, amplified pressures and reduced capabilities. / Coles-Kemp, Lizzie; Jensen, Rikke Bjerg; Talhouk, Reem.
CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ed. / Regan Mandryk. New York: ACM, 2018. p. 1-13 584 (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2018-April).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - In a new land

T2 - 2018 ACM Conference on Human Factors in Computing Systems

AU - Coles-Kemp, Lizzie

AU - Jensen, Rikke Bjerg

AU - Talhouk, Reem

PY - 2018/4/21

Y1 - 2018/4/21

N2 - Framed within the theoretical lens of positive and negative security, this paper presents a study of newcomers to Sweden and the roles of mobile phones in the establishment of a new life. Using creative engagement methods through a series of workshops, two researchers engaged 70 adult participants enrolled into further education colleges in Sweden. Group narratives about mobile phone use were captured in creative outputs, researcher observations and notes and were analysed using thematic analysis. Key findings show that the mobile phone offers security for individuals and a safe space for newcomers to establish a new life in a new land as well as capitalising on other spaces of safety, such as maintaining old ties. This usage produces a series of threats and vulnerabilities beyond traditional technological security thinking related to mobile phone use. The paper concludes with recommendations for policies and support strategies for those working with newcomers.

AB - Framed within the theoretical lens of positive and negative security, this paper presents a study of newcomers to Sweden and the roles of mobile phones in the establishment of a new life. Using creative engagement methods through a series of workshops, two researchers engaged 70 adult participants enrolled into further education colleges in Sweden. Group narratives about mobile phone use were captured in creative outputs, researcher observations and notes and were analysed using thematic analysis. Key findings show that the mobile phone offers security for individuals and a safe space for newcomers to establish a new life in a new land as well as capitalising on other spaces of safety, such as maintaining old ties. This usage produces a series of threats and vulnerabilities beyond traditional technological security thinking related to mobile phone use. The paper concludes with recommendations for policies and support strategies for those working with newcomers.

KW - Freedoms

KW - Mobile phone

KW - Newcomers

KW - Refugees

KW - Security

UR - https://www.mendeley.com/catalogue/cbe28686-b9ee-3959-aad0-f9af5b361758/

U2 - 10.1145/3173574.3174158

DO - 10.1145/3173574.3174158

M3 - Conference contribution

T3 - Conference on Human Factors in Computing Systems - Proceedings

SP - 1

EP - 13

BT - CHI '18

A2 - Mandryk, Regan

PB - ACM

CY - New York

Y2 - 21 April 2018 through 26 April 2018

ER -

In a new land: Mobile phones, amplified pressures and reduced capabilities

Abstract

Publication series

Conference

Keywords

UN SDGs

Access to Document

Other files and links

Fingerprint

Cite this