Inbox health check

Elizabeth Lomas

doi:10.1258/rsmhii.66.1.3

Inbox health check

Elizabeth Lomas

Research output: Contribution to journal › Article › peer-review

Abstract

Email is now the main communication tool for all business sectors despite the fact that there are significant issues surrounding its management, confidentiality, security, legal compliance and long-term accessibility. Within the health sector, it has tended to be utilised as a tool for organisational communications separate from patient management. However, public expectations are changing and already the Royal College of General Practitioners (RCGP) has indicated that the provision of some level of patient email service is desirable.

Original language	English
Pages (from-to)	3-5
Journal	Health Information on the Internet
Volume	66
Issue number	1
DOIs	https://doi.org/10.1258/rsmhii.66.1.3
Publication status	Published - Dec 2008

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10.1258/rsmhii.66.1.3

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title = "Inbox health check",

abstract = "Email is now the main communication tool for all business sectors despite the fact that there are significant issues surrounding its management, confidentiality, security, legal compliance and long-term accessibility. Within the health sector, it has tended to be utilised as a tool for organisational communications separate from patient management. However, public expectations are changing and already the Royal College of General Practitioners (RCGP) has indicated that the provision of some level of patient email service is desirable.",

author = "Elizabeth Lomas",

note = "This is the final draft, after peer-review, of a manuscript published in Health Information on the Internet. The definitive version, detailed above, is available online at www.rsmjournals.com.",

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AB - Email is now the main communication tool for all business sectors despite the fact that there are significant issues surrounding its management, confidentiality, security, legal compliance and long-term accessibility. Within the health sector, it has tended to be utilised as a tool for organisational communications separate from patient management. However, public expectations are changing and already the Royal College of General Practitioners (RCGP) has indicated that the provision of some level of patient email service is desirable.

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DO - 10.1258/rsmhii.66.1.3

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JF - Health Information on the Internet

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Inbox health check

Abstract

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