Information-sharing in health and social care: Lessons from a socio-technical initiative

Research output: Contribution to journalArticle

Authors

  • Tejal Shah
  • Louise Wilson
  • Nick Booth
  • Olly Butters
  • Joe Mcdonald
  • Kathryn Common
  • Mike Martin
  • Joel Minion
  • Paul Burton
  • Madeleine Murtagh

External departments

  • Newcastle University
  • Connected Health Cities North East and North Cumbria

Details

Original languageEnglish
Pages (from-to)359-363
JournalPublic Money & Management
Volume39
Issue number5
Early online date3 Apr 2019
DOIs
Publication statusPublished - 4 Jul 2019
Publication type

Research output: Contribution to journalArticle

Abstract

Advances in information technology have led to new and innovative approaches in data-sharing, analysis, interpretation, and the potential for real-time responses to changes in health and social care status. However, health and social care information is not only complex but often socially and personally sensitive in ways that do not apply in other domains. This requires adoption of a tailored interdisciplinary (social, ethical, legal, technical and data science) and intersectoral (health and social care, academic and commercial institutions and citizens) approach to technology development. The authors present some important lessons to date from ongoing development of an innovative infrastructure for sharing health and social care data.

Data is essential for delivering direct care, service planning and improvement, and research ethically, lawfully, safely and efficiently. The article exemplifies, with the help of a region-wide health and social care information-sharing initiative, the importance and need for strategic planning and collaborative decision-making within each of these dimensions. It thus contributes to improved understanding of the scope, opportunities, benefits, limitations and practicalities of information-sharing in health and social care. The article is therefore relevant for all stakeholders, including patients, practitioners from across care settings, commissioners, managers, technologists, academics, innovators, designers and governance teams.