IntraVox: A Personalized Human Voice to Support Users with Complex Needs in Smart Homes

Ana-Maria Salai*, Glenda Cook, Lars Erik Holmquist

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

We present IntraVox, a novel voice-based interaction system that supports users with complex needs by introducing a highly personalized, human voice command between smart home devices and sensors. Voice-enabled personal assistants (e.g., Amazon Alexa, Google Home) can be used to control smart home devices and increase the quality of life. However, people suffering from conditions such as dementia or learning disabilities and autism (LDA) can encounter verbal and memory problems in communicating with the assistants. IntraVox supports these users by verbally sending smart home control commands, based on the sensor data collected, to a voice-enabled personal assistant using a human voice. Over 12 months, we conducted 7 workshops and 9 interviews with 79 participants from multiple stakeholder categories - people with LDA, older and frail people, social and health care organisations. Results show that our solution has the potential to support people with complex needs and increase independence. Moreover, IntraVox could have the added value of reinforcing the learning of specific commands and making visible the inner workings of a home automation system, by giving users a clear cause-and-effect explanation of why certain events occur.
Original languageEnglish
Title of host publicationHuman-Computer Interaction – INTERACT 2021
Subtitle of host publication18th IFIP TC 13 International Conference, Bari, Italy, August 30 – September 3, 2021, Proceedings, Part I
EditorsC. Ardito, R. Lanzilotti, A. Malizia, H. Petrie, A. Piccinno, G. Desolda, K. Inkpen
Place of PublicationCham
PublisherSpringer
Chapter15
Pages223-244
Number of pages22
Volume12932
ISBN (Electronic)9783030856236
ISBN (Print)9783030856229
DOIs
Publication statusPublished - 2021
Event18th IFIP TC13 International Conference on Human–Computer Interaction: Sense, Feel, Design - Bari, Italy
Duration: 30 Aug 20213 Sep 2021
https://www.interact2021.org/

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
Volume12932
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference18th IFIP TC13 International Conference on Human–Computer Interaction
Abbreviated titleINTERACT 2021
Country/TerritoryItaly
CityBari
Period30/08/213/09/21
Internet address

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