Introducing the Cybersurvival Task: Assessing and Addressing Staff Beliefs about Effective Cyber Protection

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Abstract

Despite increased awareness of cybersecurity incidents and consequences, organisations still struggle to convince employees to comply with information security policies and engage in effective cyber prevention. Here we introduce and evaluateThe Cybersurvival Task, a ranking task that highlights cybersecurity misconceptions amongst employees and that serves as a reflective exercise for security experts. We describe an initial deployment and refinement of the task in one organisation and a second deployment and evaluation in another. We show how the Cybersurvival Task could be used to detect ‘shadow security’ cultures within an organisation and illustrate how a group discussion about the importance of different cyber behaviours led to the weakening of staff’s cybersecurity positions (i.e. more disagreement with experts). We also discuss its use as a tool to inform organisational policy-making and the design of campaigns and training events, ensuring that they are better tailored to specific staff groups and designed to target problematic behaviours.
Original languageEnglish
Title of host publicationProceedings of the Fourteenth Symposium on Usable Privacy and Security (SOUPS) 2018
Subtitle of host publicationBaltimore, MD, USA August 12–14, 2018
Place of PublicationBerkeley
PublisherUSENIX Association
Pages443-457
Number of pages15
ISBN (Electronic)9781939133106
ISBN (Print)9781931971454
Publication statusPublished - 12 Aug 2018
Event14th Symposium on Usable Privacy and Security - Baltimore, United States
Duration: 12 Aug 201814 Aug 2018
https://www.usenix.org/conference/soups2018

Conference

Conference14th Symposium on Usable Privacy and Security
Abbreviated titleSOUPS 2018
Country/TerritoryUnited States
CityBaltimore
Period12/08/1814/08/18
Internet address

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