Job satisfaction of public sector middle managers in the process of NPM change

David Pick, Stephen T. T. Teo

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)

Abstract

This study examines how middle managers in public sector organizations experienced ‘New Public Management’ (NPM)-related change initiatives. Data from 486 Australian middle managers in state public sector agencies are analysed and the hypothesized model is tested using partial least squares (PLS) structural equations modelling (SEM) on two samples. The cross-validation model analysis brings a new focus on middle managers experience of change via the linkages between the provision of change information, change-induced stressors and the job satisfaction of employees. The ‘need for information’ is an important element in understanding the consequences of change.
Original languageEnglish
Pages (from-to)705-724
JournalPublic Management Review
Volume19
Issue number5
Early online date11 Jun 2016
DOIs
Publication statusPublished - 28 May 2017
Externally publishedYes

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