Leaving the wild: Lessons from community technology handovers

Nick Taylor, Keith Cheverst, Peter Wright, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

75 Citations (Scopus)

Abstract

As research increasingly turns to work ‘in the wild’ to design and evaluate technologies under real-world conditions, little consideration has been given to what happens when research ends. In many cases, users are heavily involved in the design process and encouraged to integrate the resulting technologies into their lives before they are withdrawn, while in some cases technologies are being left in place after research concludes. Often, little is done to assess the impact and legacy of these deployments. In this paper, we return to two examples in which we designed technologies with the involvement of communities and examine what steps were taken to ensure their longterm viability and what happened following the departure of researchers. From these examples, we provide guidelines for planning and executing technology handovers when conducting research with communities.
Original languageEnglish
Title of host publicationCHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
EditorsSusanne Bødke, Steven Brewster, Patrick Baudisch, Michel Beaudouin-Lafon, Wendy E. Mackay
Place of PublicationNew York, NY
PublisherACM
Pages1549–1558
Number of pages10
ISBN (Print)9781450318990
DOIs
Publication statusPublished - Apr 2013
Externally publishedYes

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