Letting Your Data Imagination Run Away with You. Promises and Perspectives of a Public Sector Data Analytics Implementation

David Jamieson*, Rob Wilson, Victoria Pagan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Public service organizations are encouraged to believe that data analytics can transform services and organizations. Spurred on by these claims – or promises - this paper examines the implementation of a public sector-focused Office of Data Analytics in the Northeast of England. We explore the promises of data analytics and what basis these might have. Comprising of a single case study, we apply a critical lens – informed by Beer’s (2008) data gaze - to the implementation and find that there were challenges to the application of data analysis within complex societal environments. This challenge was juxtaposed with an unnerving belief – stemming from public policy and strategy - in the promises that adopting and implementing data analytics and a data platform can bring to the public sector. As a result, we present an assessment of a public sector data platform implementation where realities emerge that dismiss the promises and imaginaries that are often promoted – whilst highlighting previously cautioned “myths” and “impossibilities”.

Original languageEnglish
Title of host publicationElectronic Government - 21st IFIP WG 8.5 International Conference, EGOV 2022, Proceedings
EditorsMarijn Janssen, Csaba Csáki, Ida Lindgren, Ulf Melin, Euripidis Loukis, Gabriela Viale Pereira, Manuel Pedro Rodríguez Bolívar, Efthimios Tambouris
PublisherSpringer
Pages419-431
Number of pages13
ISBN (Print)9783031150852
DOIs
Publication statusPublished - 2022
Event21st IFIP WG 8.5 International Conference on Electronic Government, EGOV 2022 - Linköping, Sweden
Duration: 6 Sep 20228 Sep 2022

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13391 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference21st IFIP WG 8.5 International Conference on Electronic Government, EGOV 2022
Country/TerritorySweden
CityLinköping
Period6/09/228/09/22

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