Letting Your Data Imagination Run Away with You. Promises and Perspectives of a Public Sector Data Analytics Implementation

David Jamieson*, Rob Wilson, Victoria Pagan

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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    Abstract

    Public service organizations are encouraged to believe that data analytics can transform services and organizations. Spurred on by these claims – or promises - this paper examines the implementation of a public sector-focused Office of Data Analytics in the Northeast of England. We explore the promises of data analytics and what basis these might have. Comprising of a single case study, we apply a critical lens – informed by Beer’s (2008) data gaze - to the implementation and find that there were challenges to the application of data analysis within complex societal environments. This challenge was juxtaposed with an unnerving belief – stemming from public policy and strategy - in the promises that adopting and implementing data analytics and a data platform can bring to the public sector. As a result, we present an assessment of a public sector data platform implementation where realities emerge that dismiss the promises and imaginaries that are often promoted – whilst highlighting previously cautioned “myths” and “impossibilities”.

    Original languageEnglish
    Title of host publicationElectronic Government
    Subtitle of host publication21st IFIP WG 8.5 International Conference, EGOV 2022, Linköping, Sweden, September 6–8, 2022, Proceedings
    EditorsMarijn Janssen, Csaba Csáki, Ida Lindgren, Ulf Melin, Euripidis Loukis, Gabriela Viale Pereira, Manuel Pedro Rodríguez Bolívar, Efthimios Tambouris
    Place of PublicationCham
    PublisherSpringer
    Pages419-431
    Number of pages13
    ISBN (Electronic)9783031150869
    ISBN (Print)9783031150852
    DOIs
    Publication statusPublished - 30 Aug 2022
    Event21st IFIP WG 8.5 International Conference on Electronic Government, EGOV 2022 - Linköping, Sweden
    Duration: 6 Sept 20228 Sept 2022

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer
    Volume13391
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349

    Conference

    Conference21st IFIP WG 8.5 International Conference on Electronic Government, EGOV 2022
    Country/TerritorySweden
    CityLinköping
    Period6/09/228/09/22

    Keywords

    • Big data
    • Data analytics
    • Data imaginary
    • Digital government

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