Abstract
Voice assistants (VAs), typically promoted as omniscient conversational butlers, still remain below users' expectations. Interaction designers seem to struggle bringing in user perspectives necessary to develop more meaningful VA applications beyond simple use cases such as playing music. One of the reasons might be the immateriality of cloud-based VA technology making it difficult to comprehend such complex and ever-evolving systems. In this paper, we investigate provotyping as a design tool for 'materialising the immaterial'. In our case study, teams of multidisciplinary experts devised twelve provotypes to explore intangible VA technology. We present and discuss three generalisations in respect to the role of provotypes for the exploration of VAs. Our findings show provotypes can serve as the necessary props by which we can bring in missing perspectives around this technology and generate material which enables designers to speculate, debate, and sketch out ideas for meaningful futures of VA applications.
Original language | English |
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Title of host publication | DIS '22: Proceedings of the 2022 ACM Designing Interactive Systems Conference |
Subtitle of host publication | Digital Wellbeing |
Editors | Florian `Floyd' Mueller, Stefan Greuter, Rohit Ashok Khot, Penny Sweetser, Marianna Obrist |
Place of Publication | New York, US |
Publisher | ACM |
Pages | 1512-1524 |
Number of pages | 13 |
ISBN (Electronic) | 9781450393584 |
DOIs | |
Publication status | Published - 13 Jun 2022 |
Event | DIS '22: Designing Interactive Systems Conference - Online, Online, Australia Duration: 13 Jun 2022 → 17 Jun 2022 https://dis.acm.org/2022/ https://dl.acm.org/doi/proceedings/10.1145/3532106 |
Conference
Conference | DIS '22 |
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Abbreviated title | DIS '22 |
Country/Territory | Australia |
City | Online |
Period | 13/06/22 → 17/06/22 |
Internet address |
Keywords
- Artificial Intelligence
- Prototyping
- Provotyping
- Research Through Design
- Speculative Design
- Voice Assistants