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McDonaldization

Beverly Geesin*

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    Abstract

    McDonaldization is a concept extending Max Weber's work on rationality, coined by the sociologist George Ritzer. The significant contribution of McDonaldization is to extend the analysis of rationality from production to include consumption, focuses as it does on a critical analysis of the organizational and cultural principles of the fast-food restaurant. This entry describes the popularity and influence of the concept, while noting the limitations that critics have identified.
    Original languageEnglish
    Title of host publicationElgar Encyclopedia of Critical Management Studies
    EditorsLeo McCann, Ödül Bozkurt, Rachael Finn, Edward Granter, Carolyn Hunter, Nina Kivinen, Arun Kumar, Brian Wierman
    Place of PublicationCheltenham, UK
    PublisherEdward Elgar
    Chapter70
    Pages308-309
    Number of pages2
    Edition1st
    ISBN (Electronic)9781800377721
    ISBN (Print)9781800377714
    DOIs
    Publication statusPublished - 15 Apr 2025

    Keywords

    • McDonaldization
    • George Ritzer
    • Rationality
    • Irrationality
    • Efficiency

    Research Group keywords

    • Responsible Business

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