Measuring internet retail service quality using E-S-QUAL

Mohammed Rafiq, Heather Fulford, Xiaoming Lu, Fiona Ellis-Chadwick

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - May 2008
Event37th EMAC Annual Conference 2008 - Brighton, UK
Duration: 1 May 2008 → …

Conference

Conference37th EMAC Annual Conference 2008
Period1/05/08 → …

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