Measuring internet retail service quality using E-S-QUAL

Mohammed Rafiq, Heather Fulford, Xiaoming Lu, Fiona Ellis-Chadwick

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - May 2008
Event	37th EMAC Annual Conference 2008 - Brighton, UK Duration: 1 May 2008 → …

Conference	37th EMAC Annual Conference 2008
Period	1/05/08 → …

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