Modified contextual design as a field evaluation method

Sharon McDonald, Kelly Monahan, Gilbert Cockton

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    12 Citations (Scopus)


    Downstream utility is a critical success factor for usability evaluation methods, in terms of the extent to which they can deliver value. In this paper we argue that field methods can significantly improve downstream utility through the added value they provide in terms of the range of usability problems they uncover and the contextual information they yield on user difficulties and their causal explanations. By way of an example we describe our experience of applying an adaptation of Rapid Contextual Design called Rapid Contextual Evaluation in a small scale field evaluation of a course administration system.
    Original languageEnglish
    Title of host publicationProceedings of the 4th Nordic conference on Human-computer interaction changing roles - NordiCHI '06
    Place of PublicationNew York
    ISBN (Print)1-59593-325-5
    Publication statusPublished - 2006
    Event4th Nordic conference on Human-computer interaction: changing roles (NordiCHI '06) - Oslo
    Duration: 1 Jan 2006 → …


    Conference4th Nordic conference on Human-computer interaction: changing roles (NordiCHI '06)
    Period1/01/06 → …

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