Monzo + IFTTT: Everyday Automation through Programmable Money

Tom Feltwell; Chris Elsden; John Vines; Shaun Lawson

Monzo + IFTTT: Everyday Automation through Programmable Money

Tom Feltwell, Chris Elsden, John Vines, Shaun Lawson

Computer and Information Sciences Department

Research output: Contribution to conference › Paper › peer-review

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Abstract

We summarise recent work performed by the authors, where we conducted a qualitative study of the recent integration of a UK-based, digital-first mobile banking app - Monzo - with the web automation service IFTTT. Through analysis of 113 unique IFTTT ‘recipes’ shared by Monzo users, we illustrate the potentially diverse functions of these recipes. Beyond achieving more convenient and efficient financial management, we note many playful and expressive applications of conditionality and automation that far extend traditional functions of banking applications and infrastructure. We highlight the different aspects of automation created by these non-expert users to achieve, often novel, financial automation.

Original language	English
Pages	1-5
Number of pages	5
Publication status	Published - 5 May 2019
Event	Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems: Workshop at CHI'19 - Glasgow, United Kingdom Duration: 5 May 2019 → 5 May 2019 http://matthiasbaldauf.com/automationxp19/

Conference

Conference	Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems
Abbreviated title	AutomationXP’19
Country/Territory	United Kingdom
City	Glasgow
Period	5/05/19 → 5/05/19
Internet address	http://matthiasbaldauf.com/automationxp19/

Keywords

Money
Automation
FinTech
IFTTT

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

Feltwell-etal-Monzo+IFTTTAccepted author manuscript, 192 KB

https://matthiasbaldauf.com/automationxp19/papers/AutomationXP19_paper_11.pdf

Cite this

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title = "Monzo + IFTTT: Everyday Automation through Programmable Money",

abstract = "We summarise recent work performed by the authors, where we conducted a qualitative study of the recent integration of a UK-based, digital-first mobile banking app - Monzo - with the web automation service IFTTT. Through analysis of 113 unique IFTTT {\textquoteleft}recipes{\textquoteright} shared by Monzo users, we illustrate the potentially diverse functions of these recipes. Beyond achieving more convenient and efficient financial management, we note many playful and expressive applications of conditionality and automation that far extend traditional functions of banking applications and infrastructure. We highlight the different aspects of automation created by these non-expert users to achieve, often novel, financial automation.",

keywords = "Money, Automation, FinTech, IFTTT",

author = "Tom Feltwell and Chris Elsden and John Vines and Shaun Lawson",

year = "2019",

month = may,

day = "5",

language = "English",

pages = "1--5",

note = "Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems : Workshop at CHI'19, AutomationXP{\textquoteright}19 ; Conference date: 05-05-2019 Through 05-05-2019",

url = "http://matthiasbaldauf.com/automationxp19/",

}

TY - CONF

T1 - Monzo + IFTTT

T2 - Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems

AU - Feltwell, Tom

AU - Elsden, Chris

AU - Vines, John

AU - Lawson, Shaun

PY - 2019/5/5

Y1 - 2019/5/5

N2 - We summarise recent work performed by the authors, where we conducted a qualitative study of the recent integration of a UK-based, digital-first mobile banking app - Monzo - with the web automation service IFTTT. Through analysis of 113 unique IFTTT ‘recipes’ shared by Monzo users, we illustrate the potentially diverse functions of these recipes. Beyond achieving more convenient and efficient financial management, we note many playful and expressive applications of conditionality and automation that far extend traditional functions of banking applications and infrastructure. We highlight the different aspects of automation created by these non-expert users to achieve, often novel, financial automation.

AB - We summarise recent work performed by the authors, where we conducted a qualitative study of the recent integration of a UK-based, digital-first mobile banking app - Monzo - with the web automation service IFTTT. Through analysis of 113 unique IFTTT ‘recipes’ shared by Monzo users, we illustrate the potentially diverse functions of these recipes. Beyond achieving more convenient and efficient financial management, we note many playful and expressive applications of conditionality and automation that far extend traditional functions of banking applications and infrastructure. We highlight the different aspects of automation created by these non-expert users to achieve, often novel, financial automation.

KW - Money

KW - Automation

KW - FinTech

KW - IFTTT

UR - http://matthiasbaldauf.com/automationxp19/

M3 - Paper

SP - 1

EP - 5

Y2 - 5 May 2019 through 5 May 2019

ER -

Monzo + IFTTT: Everyday Automation through Programmable Money

Abstract

Conference

Keywords

UN SDGs

Access to Document

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