New development: Supporting co-creation processes through modelling

David Jamieson; Mike Martin

doi:10.1080/09540962.2021.1996929

New development: Supporting co-creation processes through modelling

David Jamieson^*, Mike Martin

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

7 Citations (Scopus)

36 Downloads (Pure)

Abstract

This article introduces novel modelling approaches to the co-creation of service innovation in social contexts. The models respond to some of the practical challenges of working with multiple stakeholders in distributed environments. The aim of the tools is to enable, support and guide the complex discussions that are required to identify, and strengthen participation in the co-creation processes of service innovation in contexts of health, social care and welfare. Evidence suggests that the tools support stakeholders’ reflection on the wide range of social, ethical, moral, organizational and technical challenges of sustainable and effective services and associated service environments.

Original language	English
Pages (from-to)	353-355
Number of pages	3
Journal	Public Money and Management
Volume	42
Issue number	5
Early online date	8 Nov 2021
DOIs	https://doi.org/10.1080/09540962.2021.1996929
Publication status	Published - 4 Jul 2022

Keywords

Digital tools
living labs
multi-agency
partnerships
public services
stakeholders

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10.1080/09540962.2021.1996929Licence: CC BY

Supporting co creation processes through modellingFinal published version, 923 KBLicence: CC BY

Cite this

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title = "New development: Supporting co-creation processes through modelling",

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note = "Funding information: This paper draws on a project entitled {\textquoteleft}Co-creation of Service Innovation in Europe{\textquoteright} (CoSIE). CoSIE received funding from the European Union{\textquoteright}s Horizon 2020 research and innovation programme under grant agreement No. 770492.",

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AB - This article introduces novel modelling approaches to the co-creation of service innovation in social contexts. The models respond to some of the practical challenges of working with multiple stakeholders in distributed environments. The aim of the tools is to enable, support and guide the complex discussions that are required to identify, and strengthen participation in the co-creation processes of service innovation in contexts of health, social care and welfare. Evidence suggests that the tools support stakeholders’ reflection on the wide range of social, ethical, moral, organizational and technical challenges of sustainable and effective services and associated service environments.

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KW - living labs

KW - multi-agency

KW - partnerships

KW - public services

KW - stakeholders

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JO - Public Money and Management

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New development: Supporting co-creation processes through modelling

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Keywords

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