Organisational change stressors and nursing job satisfaction: the mediating effect of coping strategies

Stephen T. T. Teo*, David Pick, Cameron J. Newton, Melissa E. Yeung, Esther Chang

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

35 Citations (Scopus)


To examine the mediating effect of coping strategies on the consequences of nursing and non-nursing (administrative) stressors on the job satisfaction of nurses during change management.

Organisational change can result in an increase in nursing and non-nursing-related stressors, which can have a negative impact on the job satisfaction of nurses employed in health-care organisations.

Matched data were collected in 2009 via an online survey at two time-points (six months apart).

Partial least squares path analysis revealed a significant causal relationship between Time 1 administrative and role stressors and an increase in nursing-specific stressors in Time 2. A significant relationship was also identified between job-specific nursing stressors and the adoption of effective coping strategies to deal with increased levels of change-induced stress and strain and the likelihood of reporting higher levels of job satisfaction in Time 2.

The effectiveness of coping strategies is critical in helping nurses to deal with the negative consequences of organisational change.

Implications for nursing management
This study shows that there is a causal relationship between change, non-nursing stressors and job satisfaction. Senior management should implement strategies aimed at reducing nursing and non-nursing stress during change in order to enhance the job satisfaction of nurses.
Original languageEnglish
Pages (from-to)878-887
JournalJournal of Nursing Management
Issue number6
Early online date26 Jul 2013
Publication statusPublished - 1 Sept 2013
Externally publishedYes


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