Abstract
FrAmework for Multi-agency Environments (FAME) is one of 23 national projects within the e-government strategy to reform and modernize local services in England. Six local projects each worked with an IT supplier (known as a technology partner) to produce a technical system for the exchange and management of client / patient information across agency and professional boundaries. All participants, including the technology partners, insisted that FAME was about people, organizations and change more that it was about technology. This paper draws upon the successes and setbacks of these local projects in order to report some urgent lessons for the implementation of e-government initiatives that involve new working practices for front-line practitioners.
| Original language | English |
|---|---|
| Title of host publication | Challenges of Expanding Internet: E-Commerce, E-Business, and E-Government |
| Editors | Matohisa Funabashi, Adam Grzech |
| Place of Publication | Boston, MA |
| Publisher | Springer |
| Pages | 297-311 |
| ISBN (Electronic) | 9780387297736 |
| ISBN (Print) | 9780387287539 |
| DOIs | |
| Publication status | Published - 2005 |
Publication series
| Name | IFIP International Federation for Information Processing |
|---|---|
| Publisher | Springer |
| Volume | 189 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
-
SDG 16 Peace, Justice and Strong Institutions
Keywords
- Social work administration
- Local government
- Front-line practitioners
- Internet in public administration
Fingerprint
Dive into the research topics of 'Practitioner buy-in and resistance to e-enabled information sharing across agencies: the case of an e-government project to join up local services in England'. Together they form a unique fingerprint.Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver