Abstract
In this chapter, Scott et al. aim to explore the components of high-quality care during transitions in a pre-hospital emergency care setting. The chapter reflects upon the quality and safety issues surrounding transitions in the pre-hospital emergency care setting. The authors do this from the perspectives of services, clinicians and patients by drawing upon relevant literature. Scott et al. describe an example of a project aiming to improve handover practice within a Canadian emergency medical system, and the chapter argues that such improvement projects should be grounded both in learning from what went wrong (Safety-I perspective) and in learning from what went well (Safety-II perspective). Lastly, a discussion follows on the involvement of patients and carers in decision-making.
Original language | English |
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Title of host publication | Researching Quality in Care Transitions |
Subtitle of host publication | International Perspectives |
Editors | Karina Aase, Justin Waring, Lene Schibevaag |
Place of Publication | Cham |
Publisher | Palgrave Macmillan |
Pages | 123-142 |
Number of pages | 20 |
ISBN (Electronic) | 9783319623467 |
ISBN (Print) | 9783319623450 |
DOIs | |
Publication status | Published - 16 Sept 2017 |
Externally published | Yes |