An overview of the eighth in the biennial series of Northumbria International Conferences on Performance Measurement in Libraries and Information Services, held from 17-20 August 2009 in Istituto degli Innocenti, Florence, Italy. These conference proceedings bring together the majority of the papers presented during the conference.
|Place of Publication||Newcastle upon Tyne|
|Number of pages||374|
|Publication status||Published - 1 Jul 2011|