Proportion not (necessarily) perfection: progressing practice for positive progress.

The conference theme ‘head in the clouds, boxes in the basement’ encapsulates the hybrid environment in which we live. The former represents our information and records future using smart technologies, the latter our information and records legacy. So how do we deal with the challenges they present? This presentation will share the headline findings of the AC+erm (Accelerating positive change in electronic records management) research project which involved many professionals from around the world. It will focus on establishing a vision of successful records management, approaches to applying records management principles in order to realise that vision, and ways in which information and records professionals can ensure they are an essential part of the solution.