Proposed revisions of regulation 261/2004: Endangering passengers’ rights and going against the international trend?

Delphine Defossez*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This paper analyses the 2020 revisions of Regulation 261/2004 published in February from a passenger perspective. While current Regulation 261 is criticised for being too consumer-friendly, the proposal takes the opposite stand. As it now stands, the proposal endangers passengers’ rights by increasing delay and cancellation lengths or by excluding delays at non-EU airports. The inclusion of tarmac delay could result in abuses from airlines. While bringing some clarity, the exhaustive list of extraordinary circumstances also creates new questions. The proposal also includes well-overdue changes such as the inclusion of missed connecting flights and a stronger role for National Enforcement Bodies (NEBs). Overall the proposal weakens passenger rights without real justifications.
Original languageEnglish
Article number102008
Pages (from-to)1-17
Number of pages17
JournalJournal of Air Transport Management
Volume91
Early online date29 Dec 2020
DOIs
Publication statusPublished - 1 Mar 2021

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