Psychological Contract Fulfilment: Examining employees’ work-related behaviour in the Nigerian banking industry

The paper draws on extant literature on the concepts of fulfilment and PC. It utilises social exchange theory (Blau, 1964) to gain an understanding of the employee-organisation relationship, and to explore employees’ perceptions and sense making of the concept of psychological contract. Social exchange theory (SET) has been used as a framework for understanding the employee–organisation relationship (Shore et al., 2009) while the Rousseau’s work on PC (1989, 2004), will be elaborated and developed further to get a better understanding on the employee-employer relationship (Taylor and Tekleab, 2004). Both frameworks offer an effective platform for critical examination of the employment relationship. They emphasise important but consistently neglected features in the organisation. Concepts of PC breach and organisational commitment/cynicism are considered. As such, the paper raises questions concerning the mutuality of employee-organisation relationships in this context and the effects of perceived PC violation, employee commitment, and work engagement.