TY - JOUR
T1 - Psychosocial work environment, work engagement, and employee commitment: A moderated, mediation model
AU - Teo, Stephen T. T.
AU - Bentley, Tim
AU - Nguyen, Diep
PY - 2020/7/1
Y1 - 2020/7/1
N2 - This paper contributes to the growing body of literature on the wellbeing of hospitality employees from a perspective of strategic human resource management. The role of high performance work systems (HPWS) in enhancing the affective commitment of hospitality employees is examined. The study found work engagement to mediate the relationships between HPWS, perceived organizational support, and affective commitment. Workplace bullying, a highly prevalent phenomenon in the hospitality sector, was found to mediate the relationship between HPWS and affective commitment, while psychosocial safety climate moderated this mediating impact. We will suggest the implications for managing psychosocial work hazards in hospitality organizations.
AB - This paper contributes to the growing body of literature on the wellbeing of hospitality employees from a perspective of strategic human resource management. The role of high performance work systems (HPWS) in enhancing the affective commitment of hospitality employees is examined. The study found work engagement to mediate the relationships between HPWS, perceived organizational support, and affective commitment. Workplace bullying, a highly prevalent phenomenon in the hospitality sector, was found to mediate the relationship between HPWS and affective commitment, while psychosocial safety climate moderated this mediating impact. We will suggest the implications for managing psychosocial work hazards in hospitality organizations.
KW - High-performance work systems
KW - Bullying
KW - Psychosocial safety climate
KW - Work engagement
KW - Affective commitment
U2 - 10.1016/j.ijhm.2019.102415
DO - 10.1016/j.ijhm.2019.102415
M3 - Article
VL - 88
JO - International Journal of Hospitality Management
JF - International Journal of Hospitality Management
SN - 0278-4319
M1 - 102415
ER -