TY - CHAP
T1 - Public Service Mutuals: Supporting employee engagement
AU - Maddocks, John
AU - Myers, Jan
PY - 2015/7
Y1 - 2015/7
N2 - This chapter considers the growing number of public service mutuals that have spun out of the public sector while continuing to deliver public services. These new mutuals are operating in a variety of settings; for example, in health, leisure, social welfare, youth and fire and rescue
services. The chapter looks at the emphasis placed on employee engagement in the new mutuals and its importance for success. It also looks at various policy initiatives supporting this approach.
AB - This chapter considers the growing number of public service mutuals that have spun out of the public sector while continuing to deliver public services. These new mutuals are operating in a variety of settings; for example, in health, leisure, social welfare, youth and fire and rescue
services. The chapter looks at the emphasis placed on employee engagement in the new mutuals and its importance for success. It also looks at various policy initiatives supporting this approach.
UR - https://librarysearch.northumbria.ac.uk:443/northumbria:default_scope:44UON_ALMA2120633160003181
UR - http://www.cipfa.org/policy-and-guidance/publications/t/transforming-services-approaches-examples-lessons-online
UR - https://librarysearch.northumbria.ac.uk:443/northumbria:default_scope:44UON_ALMA2120633160003181
UR - http://www.cipfa.org/policy-and-guidance/publications/t/transforming-services-approaches-examples-lessons-online
M3 - Chapter
SN - 9781845084417
SP - 17
EP - 23
BT - Transforming Services: Approaches,examples, lessons
PB - CIPFA
CY - London
ER -