Public services and the consumer: Empowerment or control?

Earth & Environmental Sciences

• empowerment 87%
• public service 82%
• responsibility 62%
• services 42%
• social policy 32%
• public 29%
• service area 29%
• technological change 28%
• typology 23%
• organization 16%
• consumption 15%

Business & Economics

• Consumer Empowerment 100%
• Public Services 63%
• Consumerism 24%
• Consumer Responsibility 17%
• Responsibility 16%
• Rationing 14%
• Critical Perspective 14%
• Social Policy 12%
• Scarcity 12%
• Empirical Research 11%
• Public Organizations 11%
• Empowerment 10%
• Technological Change 9%
• Language 9%

Social Sciences

• public service 57%
• empowerment 54%
• producer 32%
• responsibility 15%
• consumer interest 14%
• rationing 12%
• technological change 10%
• Social Policy 8%
• typology 8%
• empirical research 7%
• organization 5%