Public space systems: designing for privacy?

Technological systems for use in public places need to be designed so people can use them efficiently, effectively, safely and with satisfaction. A component factor in satisfaction is perceived privacy. The aim of the study was to explore whether different screen sizes affect users’ perceptions of privacy and if partitioning around screens influenced privacy perceptions. Findings provided evidence that slight changes in the physical design of systems can increase users’ perceived levels of privacy and therefore satisfaction.This work informed designers in NCR, CfDR and other interested stakeholders that factors such as privacy need to be incorporated into the design process.