Abstract
The purpose of this research note is to concisely point out the contemporary issues and concerns in quality assurance (QA) process management in transnational higher education, in order to develop a strategic research direction for future research. This theoretical review based paper demonstrates that
balancing the external and internal stakeholders’ influences on the QA process management in transnational education (TNE) services is a major challenge of the contemporary higher education industry. The review precises a strategic direction towards a research agenda in QA process management in TNE service. Specifically, it accentuates that investigating (a) the TNE exporting institutional QA requirements as internal influence, and (b) the TNE importing country’s government and market agencies’ QA requirements as external influence, in order to work toward an integrated QA process management framework, would be the steering elements and critical factors of success of TNEs’ competency in confronting their QA challenges. These insights may constitute guiding principles and/or directions for researchers in the field, and valuable guidance to education practitioners.
balancing the external and internal stakeholders’ influences on the QA process management in transnational education (TNE) services is a major challenge of the contemporary higher education industry. The review precises a strategic direction towards a research agenda in QA process management in TNE service. Specifically, it accentuates that investigating (a) the TNE exporting institutional QA requirements as internal influence, and (b) the TNE importing country’s government and market agencies’ QA requirements as external influence, in order to work toward an integrated QA process management framework, would be the steering elements and critical factors of success of TNEs’ competency in confronting their QA challenges. These insights may constitute guiding principles and/or directions for researchers in the field, and valuable guidance to education practitioners.
| Original language | English |
|---|---|
| Title of host publication | 11th Annual Conference of the EuroMed Academy of Business |
| Subtitle of host publication | Research Advancements in National and Global Business Theory and Practice. September 12-14 2018 Valletta, Malta |
| Editors | Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos, Michael Christofi |
| Publisher | EuroMed Press |
| Pages | 316-319 |
| ISBN (Electronic) | 9789963711680 |
| Publication status | Published - Sept 2018 |
| Externally published | Yes |
Publication series
| Name | EuroMed Academy of Business Conference Book of Proceedings |
|---|---|
| ISSN (Print) | 2547-8516 |
Keywords
- quality assurance process management
- higher education service management
- transnational education