Recognising Diversity in Older Adults’ Cybersecurity Needs

Benjamin Morrison*, James Nicholson, Lynne Coventry, Pam Briggs

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)
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Older adults continue to be targeted by cybersecurity attacks: a trend which shows no signs of slowing, and one that has become even more problematic given that many older adults adopted new digital technologies during the Covid-19 lockdowns. Yet there re- mains a scarcity of solutions designed to help older adults protect themselves online. In part, this is due to a lack of understanding of the specific needs of older adults, who are the fastest growing, and arguably most technologically diverse population on the internet. This study draws upon recent qualitative research to identify key dimensions which are likely to influence older adult cybersecu- rity behaviour and subsequent vulnerability. We show how these dimensions can be used, for example, to develop a wide range of personas that help illustrate the range of abilities and attitudes in the older adult population. The dimensions outlined here can be used to help researchers, designers, and developers better under- stand the diverse needs of older adult users when developing digital or security solutions for this population.
Original languageEnglish
Title of host publicationACM International Conference on Information Technology for Social Good (GoodIT ’23), September 06–08, 2023, Lisbon, Portugal.
Place of PublicationNew York, US
Number of pages9
ISBN (Electronic)9798400701160
Publication statusPublished - 6 Sept 2023
EventACM 3rd International Conference on Information Technology for Social Good (GoodIT 2023) - Lisbon, Portugal
Duration: 6 Sept 20238 Sept 2023


ConferenceACM 3rd International Conference on Information Technology for Social Good (GoodIT 2023)
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