Reflections on deploying distributed consultation technologies with community organisations

Ian G. Johnson, John Vines, Nick Taylor, Edward Jenkins, Justin Marshall

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

24 Citations (Scopus)

Abstract

In recent years there has been an increased focus upon developing platforms for community decision-making, and an awareness of the importance of handing over civic platforms to community organisations to oversee the process of decision-making at a local level. In this paper, we detail fieldwork from working with two community organisations who used our distributed situated devices as part of consultation processes. We focus on some of the mundane and often-untold aspects of this type of work: how questions for consultations were formed, how locations for devices were determined, and the ways in which the data collected fed into decision-making processes. We highlight a number of challenges for HCI and civic technology research going forward, related to the role of the researcher, the messiness of decision making in communities, and the ability of community organisations to influence how citizens participate in democratic processes.

Original languageEnglish
Title of host publicationProceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16
Place of PublicationNew York
PublisherACM
Pages2945-2957
Number of pages13
ISBN (Electronic)9781450333627
DOIs
Publication statusPublished - 7 May 2016
Externally publishedYes
Event34th Annual Conference on Human Factors in Computing Systems, CHI 2016 - San Jose, United States
Duration: 7 May 201612 May 2016

Conference

Conference34th Annual Conference on Human Factors in Computing Systems, CHI 2016
CountryUnited States
CitySan Jose
Period7/05/1612/05/16

Fingerprint

Dive into the research topics of 'Reflections on deploying distributed consultation technologies with community organisations'. Together they form a unique fingerprint.

Cite this