Reporting on the Development of a Web-Based Prototype Dashboard for Construction Design Managers, Achieved through Design Science Research Methodology (DSRM)

Barry Gledson*, Kay Rogage, Anna Thompson, Hazel Ponton

*Corresponding author for this work

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Construction Design Management (DM) involves the coordination of design processes and activities to ensure quality project design, yet it involves many challenges. This study reports on a collaborative Knowledge Transfer Partnership (KTP) project with a Case Study Organization (CSO) that tackled several issues faced by construction design managers. Employing a design science research methodology (DSRM), qualitative analysis of semi-structured interviews with purposefully identified design managers uncovered real-world concerns around design co-ordination and performance monitoring. To address these concerns, a web-based design management prototype dashboard was developed using typical project data to aid in the management of design coordination, task prioritization, and reporting functionalities. The web-based Design Management prototype dashboard enhances design management productivity in construction firms by monitoring design production, assessing designer performance trends, and focusing on Technical Queries (TQs) and Requests for Information (RFIs). Digitalizing selected design management processes improves efficiency and productivity. The visual reporting of the dashboard enables design production monitoring at project and portfolio levels, assesses trends in designer performance, and maintains focus on TQs and RFIs. Demonstrating how web-based Design Management dashboards can enhance productivity, this study emphasizes practical solutions derived from employing a design science research methodology. The development and application of the web-based dashboard contribute to the growing evidence that employing design science research methodology in construction can yield tangible solutions to address real-world construction concerns.
Original languageEnglish
Article number335
Number of pages20
Issue number2
Publication statusPublished - 25 Jan 2024

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